Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect, use, store, and protect your information when you access or use our Website, Discord server, software, and related services (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

• Username, email address, or Discord ID
• Payment-related details (processed by third-party providers; we do not store full card or banking information)
• Communications sent to us via email, Discord, or support channels

1.2 Automatically Collected Information

When you access or use the Platform, we may automatically collect:

• IP address
• Device and browser information
• Operating system
• Access times and usage activity
• Transaction timestamps and logs

This data is used for security, analytics, fraud prevention, and dispute resolution.

2. Payment Information

All payments are processed by third-party payment processors (such as card processors, peer-to-peer payment services, or cryptocurrency networks). We do not store full payment credentials.

We may retain transaction identifiers, payment confirmations, and related metadata solely for recordkeeping, fraud prevention, and dispute handling.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Platform and software
• Process transactions and grant access to products
• Prevent fraud, abuse, and unauthorized activity
• Enforce our Terms of Service and Refund Policy
• Respond to inquiries and provide customer support
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Data Sharing and Disclosure

We may share information only in the following circumstances:

• With service providers necessary to operate the Platform (e.g., hosting, payment processing)
• To comply with legal obligations, court orders, or lawful requests
• To protect our rights, property, safety, or enforce our policies
• In connection with a business transfer, merger, or sale of assets

All disclosures are limited to what is reasonably necessary.

5. Data Retention

We retain personal and technical data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, security, and dispute-resolution requirements.

We reserve the right to retain logs and records related to transactions and access even after account termination.

6. Data Security

We implement reasonable administrative and technical measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

You acknowledge that you provide information at your own risk.

7. User Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. We are not responsible for unauthorized access resulting from your failure to secure your credentials.

8. Children’s Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is discovered, it will be deleted.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting. Continued use of the Platform constitutes acceptance of the revised policy.

10. Acceptance of This Policy

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.